Change or Reset Your User Account Password in the Workspace or Sub-Account

How to change your user account password within a workspace or sub-account, as well as how to reset your password if you're not logged in. It ensures users can maintain secure and updated login credentials

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Step-by-Step Process

If You Are Logged In (Workspace or Sub-Account):

1. Navigate to Settings:

   • From either the main workspace or a sub-account, click on Settings.

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     • Then go to Account (for workspace) or Profile (for sub-account).

      

2. Select Reset Password:

   • Click on the Reset Password option.

3. Enter Current and New Passwords:

   • You’ll be prompted to enter your current password and new password.

4. Confirm and Save:

   • If all entries match, your password will be updated.

   • A success confirmation will be displayed.

If You Are Not Logged In:

1. Go to the Login Page:

   • Visit: https://bot.leadindicator.ai/access (or relevant login URL)

2. Enter Email and Use 'Forgot Password':

   • Input your email address.

   • Click on the Forgot Password link.

3. Follow Email Instructions:

   • You’ll receive a password reset email.

   • Click the link and follow the instructions to set a new password.

 

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FAQs

Q1: What if I forgot my current password?
Use the “Forgot Password” link on the login page.

Q2: Can I change the password from any sub-account?
Yes, the user portal works the same from both workspace and sub-account.

Q3: What URL do I use if I’m not logged in?
Use: https://bot.leadindicator.ai/access