Common occurrences with conversational AI There is a lot we try to keep out of your hands so you have to do as little work as possible. However, we don't have control over a couple of things: GoHighLevel calendars and calendar configurations - Yo ...
Background & Purpose This SOP is designed to assist in troubleshooting issues related to conversational calendar booking for client-facing interactions. Following the outlined CASPER triage process ensures efficient problem identification and resolut ...
Background and Purpose This SOP guides users on configuring and optimizing AI response times and queuing settings for AI assistants. The purpose is to balance response speed, contextual accuracy, and a human-like feel, aligning with user preferences. ...
Connecting OAuth in HighLevel and Troubleshooting Complex Scenarios Background and Purpose This SOP provides a step-by-step guide to connect OAuth in HighLevel at both the agency and sub-account levels, including solutions for common troubleshoo ...
Background and Purpose This SOP outlines best practices for creating and configuring a knowledge base to enable AI assistants to deliver accurate, domain-specific, and business-specific answers. The process ensures consistency and reliability in handling ...