Our chat AI can reply to contacts without needing workflows, API calls, or webhooks. How does that work? It’s all thanks to something called Active Tags. These are specific tags you assign to an assistant ahead of time. When a message comes in and o ...
AI replying tag: Whenever an AI is replying to a contact, that information can be seen in the AI portal as the AI is replying. But if you would like to trigger a workflow or have additional functionality around analysis and information pulling - the tag ...