1. Purpose This SOP outlines how to troubleshoot telephony issues related to number importing, SIP trunking, outbound/inbound call failures, and carrier restrictions. The objective is to ensure that AI assistants can successfully place outbound calls, r ...
Background and Purpose This is a comprehensive guide on importing numbers into the system for your AI assistants to use for both inbound and outbound calling.This is the way to integrate with your telephony provider that supports elastic SIP trunking. Yo ...
Importing Vonage Numbers How to connect your existing Vonage numbers to our system using SIP trunking. You can follow this process with any phone provider that supports SIP trunking—Vonage is just the example we’re using here. This guide wa ...
Here’s how to bring your own phone numbers into our system using SIP trunking. This process works with any third-party phone service that supports SIP trunking—not just Telnyx. This guide walks you through setting up your own number so it ca ...
Number intelligence is a new feature that allows for data monitoring. This view will provide a high-level view of your phone numbers and allow you to sort.This will be updated once per month.