Common Troubleshooting Tips I did everything exactly as shown but my AI still isn't calling. Why not?If you set up everything as shown in the demo, but your AI Assistant still isn't making calls, here are the two most common reasons why: ...
In order to get your AI Assistant to transfer a phone call, you must first create a custom tool which instructs your AI Assistant where to transfer the call to and under which conditions. Then once you create the tool, you must add the tool to your assist ...
Call forwarding enables you to effortlessly link your personal or business phone number to AI Assistant Voice system. By directing calls to your AI Assistant Voice phone number, you can: Utilize Voice AI: Improve customer interactions with AI-d ...
Call Tagging: Whenever an AI call is finished, there are tags added to the contact to signify outcome and dispositioning. You can use these tags instead of a post-call webhook or in tandem with the post-call webhook to do campaigning on outcome / disposi ...
Background and Purpose This SOP describes a workaround for forwarding unanswered calls in GoHighLevel to an AI assistant or alternate phone number, a feature not directly available within the GoHighLevel platform. This setup requires additional c ...
Handling Voicemail with Your AI Assistant You can set up your AI assistant to automatically detect and handle voicemails. Since your phone assistant will often come across voicemail systems, you have the option to configure it to either hang up or leave ...